Refund Policy

This Refund Policy applies to all purchases made through www.soraia-oliveira.com.
By placing an order, you agree to the terms outlined below.

1. All Sales Are Final

All artworks sold through this Website are original works or editions, including limited editions and unlimited editions.

All works are carefully prepared, inspected, and securely packaged prior to shipment.

Refunds, returns, or replacements are not accepted under any circumstances, including but not limited to:

  • change of mind

  • personal preference

  • damage during transit

  • loss or delays caused by shipping carriers

2. Condition & Shipping

All artworks are shipped in excellent condition and with appropriate protective packaging.

Once an artwork has been shipped, responsibility for the shipment transfers to the buyer.

3. Shipping Costs & Duties

Shipping costs, customs fees, and import duties are the responsibility of the buyer and are non-refundable.

4. Contact

If you have any questions regarding this Refund Policy, please contact:

Email: contact@soraia-oliveira.com